Skylex System Integration Allows Re-Mark Contact Center Improvement

In the recent few years, Jerusalem, Netanya, Tel Aviv and many other cities or regions of Israel have remained the witness for the launch of many well-known call center companies operating at the international level. Simultaneously, the country has found the establishment of countless inventors, companies and business units involved in development of outsource business solutions. Here, you will find the details about the emotional analysis-based instruments offered by Skylex Company and its roles for development of Re-Mark Contact Center of Israel.

Skylex Systems and Re-Mark Company

Remark Company of Israel has obtained massive success in its operational sector with the installation of software solutions offered by Skylex Company. Some of the biggest achievements will include

• Ongoing Projects and Customer Satisfaction

With the help of exclusive emotion detection system integration offered by Skylex only, the Re-Mark contact center has succeeded in maintaining its ongoing projects and at the same time enhanced satisfaction level of customers by about 2 times.

• Decrease in Complaints and Anger of Customers

IA systems offered by Skylex Company have played major role in reducing the numbers of complaints concerning to delivered outsourced services by about three times than before.

• Improvement in Operational Efficiency

Skylex professionals and technology-based devices have contributed significantly to improve the workers or operational efficiencies of outsource business premises.

According to reports, “Efficiency of operators in the project phone sales increased by 4% -10%.” Read more about other companies and their obtained benefits from here.

Re-Mark Company has established itself to deliver wide range of outsourcing services to its customers. If you own your business requires creating awareness, detailed market research, promotion of offered products and even brand loyalty from the delivered solutions but do not have adequate time or resources for such activities, you should definitely approach this well-known Israeli contact center.

Since the establishment of Re-Mark in 2001, it delivered outstanding marketing sales and other related solutions. Lastly, the contact center has well-trained mobile sales agents, which have fulfilled their targets related to customer satisfaction and loyalty on behalf of companies.

Jack Dorsey : Founder Of Twitter and Multi Billionaire and Hacker

Jack Dorsey is a most popular and fancy name of Twitter founder and creator also founder and CEO of the Square a mobile payment company. He is also a web developer and businessman like Amir Liberman from Israel. Jack Dorsey best known for creation of Twitter and Square also he was considered as the top 35 technology innovators, who changed the world at the age of 35 and in 2012 the wall street journal had gave him a “Innovator of the year” award for his amazing contribution in technology. Jack Dorsey have gone through lots of struggle in his quest to found his company Twitter and he also helped company to raise two rounds of funding where he put his total time in the company to built it from scratch. After a huge success He moved on to another company called square, where developed a program used to accept the payment from Debit card and Credit card. The Small device is connected to the headphone jack into the many devices such as Apple’s Devices and Android Devices let a user to swipe a card.

bizjournals says “When his longtime friend Jim McKelvey, a glass blower from St. Louis, lost out on the sale of a $2,000 piece because he was unable to accept credit cards, together they realized that their powerful smartphone devices should be able to process credit cards,” the article reads. “So Jack sat down in his apartment with engineer Tristan O’Tierney and drew a series of rough sketches to show how a smartphone credit card app might work.”

He is one of the youngest inventors in the world and helped the world to rebuild the technology from scratch. After Twitter and Square he now on to many projects, that he developing with his partners.

Gartner Reported-CRM Systems will rely on Cloud Computing Solutions by 2015

Whether you own a small workplace or a big commercial organization, you have to make sure of providing quality services to your customers to establish good relations with them.Based on this fact Gartner, a well-known market analyst has undergone detailed research and revealed that the customer relationship management or CRM tools acquired by companies and business ventures will incorporate on cloud-based techniques instead of in-house equipment from the coming year 2015.

Detailed Overview of the Report

CRM vendors of Gartner said in front of the public that at some time during the coming year of 2015, more than half of companies and other business ventures will use CRM devices operated with the help of cloud computing software or hosted by using the software as service providers. These analysts have even said that more than 85 percent of the entire business organizations and top-class business tycoons will go for cloud computing customer management tools by the year 2025. 

After this, technological law expert and the owner of a well-known law firm named Angus McFayden explained to the public that the flexibility feature provided by different types of cloud solutions, particularly inventors of CRM systems has become the primary attraction for many commercial organizations. The reason for this is that many such firms seek to stay in pace with demands of consumers and bring consistent improvements in the existing technology and responsiveness, along with drastic sophistication in technology.

Angus McFayden commented, “The move towards cloud based solutions is predominantly being driven by cost effectiveness and the flexibility of those solutions. Thus, businesses are able to deliver on their strategies a lot quicker than if they had to build their own CRM system. Cloud systems also remove the hassle of hosting and maintaining infrastructure in-house.” Read more from here.

Other Experts Opinion about CRM Devices

Other than the leading market analyst named Gartner, many other experienced technicians have given their own feedbacks about wide range of CRM equipment. Recently, these researchers and technologists opined about the leading Customer Relations System Integration Solution provided by the Skylex Company.

Customer Relations Management of SKylex operates as the emotion detection solution to track as well as monitor both ongoing and recorded interaction takes place between workers and clients. Main benefit of this system is that it can track the true emotion in the response of clients in relatively less duration and in turn gives massive benefits to organizations.

EPO Announced European Inventor Award 2014 Nominees

This time, EPO i.e. European Patent Office has officially made the announcement for the nominees of European Inventor Award 2014. Nominees, who have categorized under the lifetime achievement, are Prof. Dr. Erwin Hochmair and Dr. Ingeborg, both of which are the founders of well-known company as MED-EL. During 1970s, scientists have laid this foundation for bringing developments in the first micro-electronic multiple channel implant and since then established the hearing world in the attempt to help more than 100,000 people suffering from the problem of hearing loss. European Inventor Award is always considered as the award to honor worldwide scientists and innovators, who substantially contribute a lot towards bringing drastic economical growth and progress in the sector of technology. 

Winners of the lifetime achievement are Martin Schadt and Erik De Clercq. Martin Schadt is the physician, who has gained his name for drastic inventions in the LCD techniques, while Erik De Clercq is a Virologist contributed a lot towards antiviral therapy. EPO organization has scheduled its official presentation for award winners on 17^th of June in a German City named Berlin. In the year 2006, EPO initiated this award ceremony, where creativity of various inventors to develop ultimate information systems and other technology-based systems or solutions becomes the key premise of the jury. In this way, EIA has bought technological progress and allowed for improvements in the daily lives of people belonging to different parts of the world. 

Dr. Ingeborg and Prof. Dr. Erwin Hochmair, the nominated members of EPO commented, “The development and launch of the first micro-electronic multi-channel cochlear implant changed the lives of many hearing impaired people. Thanks to this high-tech device and the technology of electrical stimulation people with severe-to-profound hearing loss are given the chance to hear again and lead a normal life.” Read more from here.

The Web Users Are Switching to Mobile Due to Security, Web Is Crumbling

As the Mobile Web is increasing because the User is switching to Mobile web and the computer web is starting to crumble. The due to lack of Security solutions the computer web users graph are now very low since last year and companies are providing the Smartphone at very cheap prices and any one can afford it so people are avoiding the Computer Web. The discussion about the tech giants have heated, and concluded that the World Wide Web is now falling. Like any other outdated tech the WWW is losing the users, because it fails against the competition to Mobile Apps and it been a while since the WWW is performing very poorly, hacker exploiting flaws to steal money from people.

TechCrunch says “Beginning in the early 1990s, this system would transform the world for the next 15 years, becoming the key vehicle for information and content dissemination across the globe. But as demands increased for quality, security, and control, the Web started to buckle. It’s incredible growth forced it to expand far beyond the designs of its technical specifications into areas like asynchronous server communications and local data storage. As smart devices arrived at the end of the last decade, it became increasingly clear that the Web had found its competitor.”

The Mobile Apps Are beating those old school techniques to develop the WEB, and also the App Developers and companies are adopting new technology like Previously they used Xcode and Eclipse but now they have dedicated IDE. As we know that the Web is a collection of several techs like HTML, HTTP and so on. Since the HTTP is a standard protocol on Internet and HTML is a markup language, and it fails to connect to modern devices that joint to Internet.

Teltek Partnered with Zultys Inc to Offer Unified Voice Solutions

Teltek, one of the technology service providers of Maryland has made the announcement about its partnership with unified communication solution provider named Zultys Inc. Zultys is the leading provider of wide range unified voice solutions to empower business organizations and companies to collaborate in an effective way as possible. 

This is a leading company capable to deliver all-in-one phone systems for business units, which possess the capability to integrate video, voice, data and mobility in efficient possible manner. The company has always chosen unique approach towards the delivery enterprise level of classic solutions dependent on SIP or Sensation Initiation Protocol centered over the architecture of single-server. This type of architecture always demands for very less hardware networks, consumes relatively less resources for power and generates less ambient heat in significant way.

 

Currently, Teltek Company, the innovator of technological solutions owns its office in different cities, which include Maryland, Westminster, Bethesda and Baltimore and provides single-call technology support to business in many other US cities. Here, services will include phone systems, IT consultants, network configuration, data and voice cabling, computer repair, data or disaster recovery and various types of remote backup solutions. 

According to Debi Nicoli, the CEO of Teltek Company,” We are very excited about our new partnership with Zultys Teltek has always been focused on exceeding our customers’ expectations and enhancing their business productivity using technology. Now, Teltek client’s have the opportunity to experience the benefits of a feature-rich Voice over IP Phone System at a fraction of the cost of other manufactures.” Read more from here.

MSU Innovation Center Hosted Award Ceremony for Globalized Innovators

MSU Innovation Center has now hosted award ceremony to honor the MSY Innovator and Inventor of the Year 2014. In addition, it has also obtained its recognition as the winner of Tech Transfer Achievement Award. By commending towards creativity and perseverance at MSU Innovation Celebration, organizers have presented awardees with huge cash prizes and plaques. Robert Abramovitch received the award as Innovation of the Year. He is an associate professor in the sector of molecular genetics and microbiology. 

Robert is also known as the innovator and developer of anti-virulence chemical compounds to cure tuberculosis. Tuberculosis represents the single and the most lethal infectious agent in different countries of the world. In this situation, the technology adopted by Robert is the pair of suitable biosensors, which allow the identification of different compounds, which can inhibit adaptation physiologies of M. tuberculosis virulence adaptation required to deal with various chronic infections. 

After this, Mr. Anil Jain received the award as Innovator of the Year 2014. He served his valuable role as the professor in engineering and computer science department. People mostly know him for his contribution in the sector of biometrics. Biometrics is the latest science, which involves identification of people based on their behavior and characteristics identified by the help of information systems. Currently, this term is responsible for representing massive globalized market containing 10 billion dollars individuals. 

According to the opinion of Charles Hasemann, the Executive Director of MSU Innovation Center, “When it comes to invention, it requires a remarkable amount of labor and imagination to create something new. Sharing that research with the world takes creativity, perseverance and a lot of trial and error. We provide resources and support to reduce barriers and help both students and faculty bring more of our best research ideas to market.” Read a similar type of update about MSU award ceremony from here.

Iowa Technology Association Awarded GlobalVetLINK as Technology Company of 2014

GlobalVetLINK has received the prestigious award of Technology Company of 2014 for many medium and small-scale businesses. The company has obtained the award and/or recognition at Prometheus Awards ceremony hosted by Iowa Technology Association. The award is responsible for recognizing innovative business strategies adopted by some leading inventors worldwide. In addition, the association issue awards to companies or business firms based on offered products as well as services, operational objectives or mission of the company and its complete market potential. 

Iowa Technology Association is the professional level organization, which accelerates the success of outstanding technology industry and technology-based economy in Iowa. Indeed, the awards issued by this organization are biggest and prestigious distinctions dedicated towards recognition and celebration of brilliance and innovation of high-tech industry prevailing within Iowa. Bob Shuka, the IT Manager of the company has received the award on behalf of the entire team. He said that the dedication and hard working of entire GlobalVetLINK team is the prime reason for its massive success during the beginning of the second quarter of 2014. Cliff Smith, the CEO of the Company commented, “This is a great honor and it’s definitely a team award.” Get a similar type of news from here. 

GlobalVetLINK or GVL has established itself in the city of Ames in Iowa during the year 2001. The company has become the nation’s leader to deliver instant and accurate access, analysis, creation and submission of various data as well as documentations related to animal health. In fact, the company has provided countless information systems or solutions in the attempt to improve wellness of animals, along with profitable and efficient level of animal production and integrity in offered food items. Services delivered by the company uniquely connect animal owners, veterinarians, industrial partners, animal diagnostic laboratories, government officials and many more to bring drastic improvements in the complete animal safety and wellness within the marketplace of food animal and companion.